April 3, 2020
At Lutheran Home, our top priority is taking care of residents, their families and our associates. On April 1, a team member not involved with direct patient care called off work with symptoms associated with the novel coronavirus (COVID-19). The associate last worked at Lutheran Home on March 31. As you are aware, we have actively implemented protocols as set forth by the U.S. Center for Disease Control (CDC) and Illinois Department of Public Health (IDPH) to protect our residents, patients and team members.
As of today (4/3), we are sad to report this team member has tested positive. This associate did not have direct contact with resident population at Lutheran Home. Associates known to have been in contact with this individual have been contacted. We want to assure you that the individual is receiving medical care and support, away from campus, and we will continue to be in communication with them. We continue to work closely with local health officials and are not aware of any other member of our team exhibiting symptoms that call for testing at this time.
We will continue to follow the strict guidelines for senior living communities as directed by the CDC and IDPH as follows:
Restrict all visitation except for certain compassionate care situations, such as end of life residents
Restrict all volunteers and non-essential health care personnel (e.g., barbers)
Cancel all group activities and communal dining
Implement active screening of residents and health care personnel for fever and respiratory symptoms
We know, especially during these trying times, these restrictions are going to be incredibly difficult for everyone. We do appreciate your partnership in helping Lutheran Home to vigilantly navigate the challenges of COVID-19. Thank you so much for your continued prayers, support and understanding.
COMMUNITY HEALTH UPDATE:
Lutheran Home is currently accepting new residents and patients with advanced screening, recommended by the Center for Disease Control (CDC), in place.
In an effort to protect our residents, staff and patients we are asking for your help.
• At this time, visits are limited to medically necessary visits only.
Please consider sending a "Thinking of You" e-greeting.
We are also utilizing Facetime and other creative ways to connect families.
Please call if you're interested in learning more.
• Lutheran Home cannot accept food deliveries from the extended community, including restaurants.
SALES AND MARKETING EVENTS AND TOURS:
Prospect events and tours for those interested in Lutheran Home have been canceled until further notice. For more information about residential and healthcare options at Lutheran Home, please call (847) 368-7400.
We’d like to share a very special “thank you” to community partners who have donated Personal Protective Equipment (PPE), such as masks, to supplement our important inventory. Your contributions toward the safety and health of our care associates, as well as the residents and patients we serve, are truly appreciated. If your business would like to join in this effort, please contact Kate Becker at Kate.Becker@lulife.org.
LUTHERAN HOME COMMUNITY HEALTH HOTLINE - CALL (847) 368-7358